Business Model

1. Overview

TokenTact operates as a Software as a Service (SaaS) company, providing task management solutions to teams and organizations of all sizes. Our primary goal is to deliver a user-friendly, efficient platform that helps teams organize work, track progress, collaborate on projects, and improve productivity without the complexity typically associated with traditional project management systems.

2. Revenue Streams

TokenTact generates revenue through the following primary channels:

2.1 Subscription Plans

Our core business model is based on monthly and annual subscription plans. We offer multiple tiers to accommodate different team needs:

  • Free Plan: Designed for individuals and small teams getting started with task management, providing basic functionality with up to 3 users and limited storage.
  • Pro Plan ($12/user/month): Geared toward growing teams with additional features for automation, advanced reporting, unlimited storage, and priority support.
  • Enterprise Plan ($24/user/month): Our premium offering for larger organizations, including enhanced security controls, API access, advanced analytics, dedicated account manager, and custom integrations.

Annual subscription options are available at a discounted rate compared to monthly payments.

2.2 Professional Services

We offer optional professional services to our customers, including:

  • Implementation & Setup: Assistance with initial platform configuration and data migration from other systems.
  • Training: Personalized training sessions for teams to maximize productivity with our platform.
  • Custom Development: Development of specialized features or integrations for specific organizational needs.
  • Consulting: Expert advice on improving workflow efficiency and task management strategies.

2.3 Add-On Features

Certain advanced features are available as add-ons to our core subscription plans:

  • Advanced Analytics Dashboard: Enhanced reporting capabilities and productivity business intelligence tools.
  • Extended Storage: Additional storage capacity beyond the standard allocation.
  • Premium Integrations: Connections to specialized enterprise systems and third-party services.

3. Customer Acquisition

We acquire customers through several channels:

  • Content Marketing: Educational blog posts, guides, webinars, and case studies that demonstrate our expertise and platform capabilities.
  • Search Engine Optimization (SEO): Optimizing our website to rank for relevant task management and productivity-related search terms.
  • Digital Advertising: Targeted advertising campaigns on platforms where potential customers are active.
  • Referral Program: Incentivizing existing customers to refer new teams to our platform.
  • Free Plan Offering: Allowing potential customers to experience our platform before upgrading to a paid subscription.
  • Strategic Partnerships: Collaborating with consultants, productivity coaches, and complementary service providers.

4. Customer Success and Retention

Customer retention is a critical component of our business model. We focus on:

  • Exceptional Support: Providing responsive, knowledgeable customer support through multiple channels.
  • Continuous Improvement: Regularly updating our platform with new features and enhancements based on customer feedback.
  • Educational Resources: Offering comprehensive documentation, tutorials, and best practices to help customers maximize value.
  • Success Management: Working with larger customers to ensure they achieve their productivity goals using our platform.

5. Data Privacy and Security

TokenTact is committed to maintaining the highest standards of data privacy and security. We do not sell customer data to third parties. Our revenue comes exclusively from the services described above, not from monetizing user information.

We implement industry-standard security measures to protect customer project data and comply with relevant data protection regulations in all jurisdictions where we operate.

6. Future Growth

Our business model supports sustainable growth through:

  • Product Development: Continuing to enhance our platform with innovative features that address evolving customer needs.
  • Market Expansion: Targeting new geographic markets and industry verticals.
  • Strategic Acquisitions: Selectively acquiring complementary productivity technologies to enhance our offering.
  • Enterprise Solutions: Developing more robust solutions for larger enterprise customers with complex workflow requirements.

7. Contact Information

If you have any questions about our business model, please contact us at:

TokenTact
1200 West Pender Street, Suite 800
Vancouver, BC V6E 2S9
Canada

Email: [email protected]
Phone: +1 (604) 789-1234